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Operations Manager

Role Description

The Operations Manager is responsible for the day-to-day workflow of the event production warehouse, scheduling and overseeing department managers and team members, ensuring that equipment orders and shows are pulled and staged in a timely manner and ready for shipping or pick up. This position will oversee the return of the equipment from events, making sure it is properly checked in, QC’d, and made available for its next use. The OM will train new team members and maintain a safe and positive work environment for all the full, part time, and freelance staff.


  • Schedule and assign warehouse labor as dictated by business levels
  • Manage workflow in the warehouse to ensure all orders are ready for delivery or pick up
  • Coordinate the loading and unloading of trucks
  • Coordinate the delivery and pick up of equipment and schedule drivers for local events
  • Manage and maintain equipment inventory
  • Manage local outbound cross rental requests, including quotes, pull sheets, and returns
  • Cultivate relationships with and be a liaison to local meeting planners and vendors
  • Act as a Sales Manager and/or Project Manager for events when assigned
  • Manage outbound and inbound UPS/FEDEX/etc. shipping and receiving
  • Maintain vehicle maintenance and fuel records, informing management of when vehicles are due for service, scheduling service around peak activity
  • Maintain vehicle travel and mileage records/logbooks for in California and out of state travels
  • Assist with obtaining and completing required form(s) for local and out of state vehicle permits
  • Assist with recruitment and interviewing of prospective employees
  • Advise when items need to be serviced or replaced and remove questionable items from circulation
  • Manage the selling and/or removal of outdated equipment
  • Act for the Director of Operations in their absence to ensure a smooth-running organization and compliance with established Company policies and procedures

Skill Requirements

  • On-site production experience with setting, operation, and striking events
  • Computer literacy and proficiency in MS Office Suite (Word, Excel and Power Point)
  • Excellent written, communication and time management skills
  • Ability to read and interpret documents such as CAD Drawing, safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to work calmly under pressure in a fast-paced environment
  • Ability to work with limited supervision and provide a respectful and positive work environment
  • Planning, organization, and problem solving
  • Technical communication, project management, and organization skills
  • Interpersonal skills such as professionalism, customer relations, and diplomacy

Eligibility Requirements

  • High School Diploma or GED minimum, Bachelor’s degree preferred.
  • Minimum 5 years of experience in audiovisual and warehouse management
  • Minimum 5 years of audio-visual event production experience, minimum 2 years in management
  • On-site production experience with setting, operation, and striking events
  • Must be willing to work in Vista, CA or Salt Lake City, UT
  • Ability to operate scissor lift and forklift preferred
  • Must provide acceptable documents that establish both identity and employment authorization.
  • As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination.

Physical Requirements

  • Must be able to lift, carry, move, and place up to 50 pounds as needed
  • Ability to assist with loading and unloading equipment into trucks

Travel Requirements

Up to 25%

Salary & Benefits


  • Paid vacation
  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401k program

Job Location

Opening available in:

  • Vista, CA
  • Salt Lake City, UT

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